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How it works

Simple to start. We handle the hard parts.

No driving, no waiting rooms, no complicated forms. If you can answer the phone, you can get care.

1

Reach out

Call us or request a callback. Tell us what's going on — for your parent or for you. No pressure, no obligation.

2

We check Medicare

We verify your coverage for you, explain any costs up front, and match a licensed therapist who specializes in older adults.

3

We set up the visit

A friendly Care Navigator helps with the video link or schedules a phone session — and tests everything beforehand so there are no surprises.

4

Care from home

Regular sessions from a favorite chair, by video or phone. Family can be included, with permission, every step of the way.

What a session is like

Sessions are unhurried, warm, and completely confidential. You meet with the same licensed therapist each time, so you build a real relationship. There's nothing to download if you'd rather not — an audio-only phone call works just as well as video.

You don't need to be "tech savvy"

This is where we're different. Our Care Navigators set up the technology, call before each visit to make sure it's working, and are always a phone call away. No app, no downloads, no passwords — and it works on a regular landline. If video ever feels like too much, we simply switch to phone.

Families are welcome

With your loved one's permission, we keep family members informed and involved. You're part of the care team, not a bystander.